Privacy Policy


At Groomist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

 

Personal Information

  • Contact Details: Name, phone number, email address, and home address (for service delivery).

  • Pet Details: Breed, age, medical conditions (if necessary for grooming or boarding).

  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store full card details).

 
Automated Data (Cookies & Analytics)

  • Cookies: Small files stored on your device to enhance website functionality, remember preferences, and analyze traffic.

  • Usage Data: IP address, browser type, pages visited, and session duration (via tools like Google Analytics).

2. How We Use Cookies

We use your data for:

  • Service Delivery: Booking confirmations, scheduling grooming/daycare/boarding/training sessions.

  • Payment Processing: Securely completing transactions.

  • Communication: Sending service updates, offers, or responding to inquiries.

  • Improvements: Analyzing website traffic to enhance user experience.

3. Data Sharing & Disclosure

  • Third-Party Processors: Payment gateways (e.g., Razorpay, PayPal) and booking tools (if any) will process data under strict confidentiality.

  • Legal Compliance: We may disclose data if required by law (e.g., court orders, fraud prevention).

  • No Sale of Data: We never sell or rent your personal information.

4. Data Security

  • We implement SSL encryption for data transmission.

  • Access to your data is restricted to authorized personnel only.

  • However, no online method is 100% secure—we cannot guarantee absolute security.

5. Your Rights

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Disable cookies via browser settings (may affect website functionality).

To exercise these rights, contact us at:
📧 Email: info@groomist.in

6. Retention Period

We retain your data only as long as necessary for service delivery or legal obligations.

7. Changes To This Policy

We may update this policy periodically. The latest version will always be posted on our website.

8. Contact Us

For privacy-related concerns, reach us at:
Email: info@groomist.in
Contact: 7827970255